Terms of Service
Last updated: April 2026
Welcome to Ohriginal LLC. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website, placing an order, or engaging our services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, please do not use our services.
2. Services
Ohriginal LLC is a tech and digital agency offering services including but not limited to: web and mobile application development, UI/UX and graphic design, brand identity, motion design, AI integration and chatbot development, digital marketing and social media management, and automation solutions. The scope, timeline, and deliverables of each project are defined in individual proposals or contracts.
3. Quotes and Payments
All quotes are valid for 30 days unless otherwise specified. Payment terms are defined in each project contract. We accept payments via Stripe (credit/debit cards) and PawaPay (mobile money). A non-refundable deposit (typically 30–50% of the project total) is required before work begins. Remaining payments are tied to project milestones as outlined in the contract. Invoices are generated and managed through our platform. Late payments may incur additional fees as outlined in the project agreement. All prices are in USD unless stated otherwise.
4. Subscriptions & Recurring Billing
Certain services are offered on a subscription basis (e.g., Pro Starter, Pro plans). Subscriptions are billed monthly or annually via Stripe and renew automatically at the end of each billing cycle. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No prorated refunds will be issued for the remaining portion of the cycle. We reserve the right to change subscription pricing with 30 days' prior notice.
5. Refund Policy
Custom services (design, development, marketing campaigns) are non-refundable once deliverables have been accepted or approved by the client. Deposits paid to initiate a project are non-refundable. If no work has commenced, a full refund (excluding the deposit) may be requested within 14 days of the agreement date. For subscriptions, no partial or prorated refunds are provided upon cancellation. Refund requests should be sent to contact@ohriginal.us with the relevant invoice or project reference.
6. Account & Platform Use
If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree not to share your account with third parties. Ohriginal LLC reserves the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse platform features.
7. Intellectual Property
Upon full payment, the client receives ownership of the final deliverables as specified in the project contract. Ohriginal LLC retains the right to showcase completed work in its portfolio unless a non-disclosure agreement is in place. All pre-existing tools, frameworks, and proprietary systems used remain the property of Ohriginal LLC.
8. Limitation of Liability
Ohriginal LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the total amount paid by the client for the specific project in question.
9. Modifications
Ohriginal LLC reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised terms.
10. Governing Law
These terms are governed by and construed in accordance with the laws of the United States of America. Any legal proceedings shall be brought in the courts of competent jurisdiction within the United States.
11. Escrow & Pro Payouts
When a client pays for a job through the Ohriginal platform, funds are held in escrow until the project milestone is completed or mutual agreement is reached between the parties. Ohriginal retains a 15% platform fee on all job payments. The remaining 85% is disbursed to the professional via their preferred payout method (e.g., PawaPay mobile money). Mobile money transaction fees charged by payment providers (PawaPay, mobile network operators) are outside Ohriginal's control and are deducted from the payout amount. These fees vary by country, network, and transaction size. Ohriginal does not add any markup to third-party provider fees. In case of a dispute, the escrow funds will be held until resolution in accordance with Section 8 (Limitation of Liability).
12. Contact
For any questions regarding these terms, please contact us at contact@ohriginal.us.